AutoPay-a lâk chhuah subscription pawisa engtin nge lâk let theih ang? (Refund process)

Zîng dâr ruk vêlah "₹499 debited" tih SMS a lo thleng — thla eng emaw hmâa i tihtâwp tawh ngei subscription atân. Pawisa chu a kal ta a, khawiah nge sawisêl tûr pawh tumahin an hrilh che lo. AutoPay refund dîlna kawng dik tak a awm a, a rêng zêlin i zui chuan a hlawhtling thei.

Hmasa berin SMS ata thil pathum ziak rawh

Sawisêl hmain notification chu hawng la, hêngte hi ziak rawh:

1. Merchant hming, a lan ang tak takin.
2. Pawisa zât, a ni leh a hun nên.
3. UPI mandate reference number leh transaction reference number.

Post-transaction notification-ah chuan hêng zawng zawng hi a awm tûr a ni — merchant hming, pawisa zât, ni leh hun, reference number pahnih, lâk chhan, leh i bank sawiselna kawng. A bo hmain screenshot la rawh.

Refund dîlna kawng chu a rêng zêlin zui rawh

1. I UPI app-ah bul tan rawh. Transaction bik chu hawng la, Help → Report an issue ah lût rawh. Pawisa lâk chu phalna nei lova a nih emaw, mandate revoke tawh hnua a nih emaw chu ziak rawh.
2. Ni thum vêl chhûngin chhânna a awm loh chuan, i bank-ah sawisêl rawh. Bank-ten chinfel nân hun bituk an nei.
3. Ni 30 hnu pawha chinfel a nih loh chuan, cms.rbi.org.in hmangin RBI Ombudsman hnênah thehluh rawh.

Merchant hnênah pawh dîl rawh

Chu ni ngeiah merchant support hnênah lehkha thawn rawh. Subscription hman ngai loh tak tak atân chuan merchant tam takin an pe let ṭhîn.

Refund hmuh theihna a sâng chu — pawisa lâk chu phalna nei lova a nih chuan, mandate revoke tawh hnua a nih chuan, a nih loh leh merchant refund policy ngeiin a huam chuan. Subscription dik tak cancel i theihnghilh vânga lâk a nih erawh chuan, refund chu merchant duhzâwng a ni — tumahin a chan ngei tûr tih an tiam thei lo.

Thil pawimawh tak pakhat

Refund hmuh leh pawisa lâk tihtâwp chu thil hrang hnih a ni. Refund i dîl lai pawhin mandate chu revoke nghâl la, a nih loh chuan thla leh a lo thlen hunah pawisa a la kal leh ang.

Zawhna leh Chhânna

Refund hi eng chen nge a ngaih? App-a report hnuah ni thum vêl nghah la, tichuan bank, ni 30 hnuah RBI Ombudsman. Mandate ka revoke chuan refund ka hloh ang em? Hloh lo — thil pahnih hi a inzawm lo.

Tâwpna

Ziaknei ṭha tak leh hun bituk chhûnga sawiselna chuan pawisa lâk dik lo tam tak a rawn hmuh let thei. Mahse hmasa berin mandate mêk chu tihtâwp rawh.