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We read everything and reply to most things.
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What to write about
A mistake in a guide
Steps change and banks differ. If something does not match what you see in your app, tell us which guide, which app or bank, and what you actually saw. This is the most useful message you can send us.
A confusing explanation
Our guides are meant to read plainly. If a sentence is confusing, or means something different from what the app actually shows, we want to know — send the page and the sentence.
An issue with the app
Tell us your device, Android version, and what happened. Please do not include screenshots that show your bank balance, account number or transaction details.
Privacy requests
To ask what data we hold, correct it, or delete it, write with the subject "Privacy request". We respond within 30 days. See our Privacy Policy.
What we cannot help with
- Getting your money back. For a wrong or disputed debit, raise a complaint in your UPI app first, then with your bank. If that fails, the RBI Ombudsman scheme is the next step.
- Cancelling a subscription with a merchant. That is between you and Netflix, your gym, your insurer and so on.
- Anything needing your bank credentials. We never ask for them.
Report a scam using our name
If someone contacts you claiming to be us and asks for a PIN, OTP, password or payment, it is a scam. Report it to us at [CONTACT EMAIL] and to the national cybercrime helpline on 1930.